Question 1

Can you tell me more about your consultations?

Accepted Answer

Nutritional consultations (https://www.rossnt.com/consultations)are conducted by our team of nutritionists who bring with them with a variety of clinical backgrounds (https://www.rossnt.com/meet-our-team)and specialties. (https://docs.google.com/spreadsheets/d/19bWnVV5wNjwVS9V1ymXbNHgjAJl8x_Wpr7i1cCrl9vg/edit?gid=0#gid=0)

We offer in person and tele-health options for care. Tele-health consultations are held by video conferencing (HIPAA compliant). In person options are currently available in the following locations:(https://docs.google.com/spreadsheets/d/19bWnVV5wNjwVS9V1ymXbNHgjAJl8x_Wpr7i1cCrl9vg/edit?gid=546218683#gid=546218683)
Bradenton, FL* (With Dr. Ross)
Utica, NY* (With Dr. Ross)
*availability varies through the year

Nutrition recommendations are based on the principles of human clinical nutrition and Functional Nutrition to help you with your health goals.

Question 2

Can I ask my nutritionist questions before the initial consultation?

Accepted Answer

If you have administrative questions you would like answered before your visit, we are happy to answer them. We want you to feel comfortable coming in for your visit.  Please contact our Clinical Coordinator at info@rossnt.com (info@rossnt.com)

Any diet or health related questions and concerns will be addressed during your visit, so the first time you will speak with your nutritionist will be during your initial consultation.

You can upload any additional supporting information you want us to review to best prepare for the visit through our HIPAA-compliant portal. We will be happy to provide any pertinent feedback during your scheduled appointment time.

Question 3

Can I meet you in person for my consultation?

Accepted Answer

We offer in person and tele-health options for care. Tele-health consultations are held by video conferencing (HIPAA compliant).

In person options are currently available in the following locations:(https://docs.google.com/spreadsheets/d/19bWnVV5wNjwVS9V1ymXbNHgjAJl8x_Wpr7i1cCrl9vg/edit?gid=546218683#gid=546218683)
Bradenton, FL* (With Dr. Ross)
Utica, NY* (With Dr. Ross)
*availability varies through the year

Question 4

Can I do in person and tele-health consultations?

Accepted Answer

Sure! 
You are welcome to start with either option and continue care with either option. Providing of course, you live near our in-person locations! 
Please note, not all of our nutritionists have an in-person option.

Question 5

How do I prepare for my initial consultation?

Accepted Answer

Once you book your initial consultation, you will be set up on our HIPAA-secure client portal. (https://rossnt.practicebetter.io/#/signin)There you will be guided to complete a series of intake forms including:
 • Consent Forms
 • Intake forms and questionnaires

To ensure we are fully prepared for our time together, all of these items must be completed within 3 days of booking your appointment.

You are also encouraged to upload or request copies of your recent labs for review. Why do we request your labs? Nutritionists review labs for their nutritional significance!

Do you have insurance? If you are using health insurance, your plan may require a referral from your primary care provider (PCP) that includes the medical diagnosis/reason for your consultation. If this is a requirement of your plan, the referral will need to be received before booking your consultation.  Please verify benefits (https://docs.google.com/document/d/1q2Y9R7Tp6xn3_hxU1RjV4XJPI6YVGXkyk4WtThEyMPI/edit?tab=t.0)so you are not surprised by any fees!

Question 6

Why do you have so much paperwork?

Accepted Answer

We understand it can feel like a lot. However, several of them are mandatory consent forms that are short, requiring a quick read and your signature. 😊

These forms are necessary for us to work with you and allow us to be most efficient in our time together during the consultation. We thoroughly review all your paperwork in advance of meeting with you.  The more details you provide in the paperwork, the more time we can spend together focused on actionable steps of your health journey!

If you don’t complete your paperwork within 3 days of booking your scheduled initial consultation, we will need to cancel / reschedule your visit.

Question 7

Do I need to do follow-up consultations?

Accepted Answer

YES!  We have found that follow-up consultations are critical to the success of reaching your health goals! Developing new eating and lifestyle habits requires time. Support, accountability, and motivation can also be needed! With regular follow ups, we are also able to make the occasional changes to your plan that may be needed to help you continue your journey.

The frequency of follow-up consultations can vary based on your health goals and/or medical diagnoses.

For some clients, the frequency of follow-ups may depend on the number of visits they have covered by their health insurance plan. We do our best to meet our patients where they are relative to their health goals and design treatment plans that fit their lifestyles and financial budgets.

When starting off, we find most people enjoy having a follow-up consultation every 1-3 weeks for approximately 4-6 months and then transition to follow ups every 1-3 months or as needed.

Question 8

Do you offer any lab testing?

Accepted Answer

There are some tests we are able to extend to our clients, depending on the state you live in. These tests will require an upfront payment. Your clinician will determine if these tests are needed to enhance our care to you.

We proudly offer nutritional genomic testing, which can be added on to any service or package.  These tests focus on genes that are influenced by diet and lifestyle, so we can further fine-tune your nutritional needs.

Question 9

Are there any conditions the team doesn't provide care for?

Accepted Answer

We do not provide nutrition care for:
 • Bariatrics
 • Eating disorders (anorexia/bulimia)
 • Enteral and Parenteral Nutrition
 • Infants
 • Oncology
 • Sports Nutrition
View our team member's specialities. (https://docs.google.com/spreadsheets/d/19bWnVV5wNjwVS9V1ymXbNHgjAJl8x_Wpr7i1cCrl9vg/edit?gid=0#gid=0)

Question 10

How does my tele-health visit with you occur?

Accepted Answer

Telehealth embraces the use of technology to conduct consultations. We use HIPAA-compliant video conferencing that is linked to the electronic health record platform. A link to join the online consultation will be sent to you via email. Just choose that link at the scheduled time and you will be face-to-face with a member of our team. You will be required to have a computer, laptop, smartphone, or tablet and internet access to participate in telehealth consultations with our team members.

We do find that it is best to be on a computer, laptop, or tablet rather than a phone.

Having good lighting is also helpful.

Please ensure you are in a private place when you meet for your consultation, such as your home or private office. We strongly discourage public places (I.e., coffee shops) where people can hear your personal details.

Questions?

Do you have other questions?
Get in touch!

Questions?

Do you have other questions? Get in touch!

Do you have other questions?
Get in touch!